I have been in the process of installing all my software, and files manually.3. C:\ProgramData\Package Cache\ copy that. Internal graphics is set to "auto." Note that the installer seems to have changed how it runs. XTU 0x80070643 error - Laptops and Pre-Built Systems - Linus Tech Tips I would love to see a solution to this! When it gives you the error, do not click Ok. Make sure it still looks like this. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. if u have any other way to undervolt the CPU, it will be appreciated. Windows 8.1/10 WHQL support is enabled. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. DeFacto IO. This is really usefull! I dont know if it runs on everything. If any error occurs, please submit a new issue with created error.log file. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. If youre feeling daring, you could try ThrottleStop, but read the warnings. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. Make a shortcut in the folder, then adjust the properties. It may not display this or other websites correctly. Do they really stop supporting CPUs over the course of a few months? Boot mode is set to Legacy + UEFI. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. // No product or component can be absolutely secure. Solved: intel XTU - Dell Community That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? We appreciate all feedback, but cannot reply or give product support. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? The SSU file is attached.5. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Run Intel XTU Install Helper You can execute with an argument in first place. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. I have not heard back from you. The cpu might not support that program. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. Thank you for your answer. So, if you put it in, say c:\xtu you would just do the same thing in that folder. Or did you select another reinstallation option (e.g. Please be aware that your processor is not supported by Intel XTU. Thanks very much, works well. Were you able to check the previous post? Thank you! I am also on the latest version of Intel XTU (7.7.0.12). It used to be that you could click Ok in the image below and the file you need would still be there. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. 09-27-2022 08:03 AM. This does not make sense. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. Thanks for your help. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Dont have an Intel account? I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. or the folder that was in the log. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. You signed in with another tab or window. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. Program should prompt Please enter the file name of proper XTU Installer: Now follow the directions of the program. Dell Latitude 5501: is it worth upgrading the CPU . So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 In order to find that .msi file, copy this and paste it in google. Help document on how to use Intel XTU. however, after starting the installation from the shortcut, at the end it says It adjusts CPU power state. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? profile. Powered by WordPress & WPstart Theme. All install attempts of XTU without the workaround fail. Please click the verification link in your email. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. If you sign in, click, Sorry, you must verify to complete this action. See Intels Global Human Rights Principles. The current, non default parameters are: XHCI handoff is disabled. Posted in Cooling, Linus Media Group Please allow us to review this further and we will be posting back in the thread as soon as more details are available. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. The system information tab includes text that is similar to the install error: platform unsupported. Hi there@AndrewG_Intel,1. We will proceed to close this thread now. [FIX]Intel Extreme Tuning Utility installation error - Attempted to [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. I am going to work on the case. Difficult to know what the problem is. My CPU is 8550u. The XMP profile is enabled for maximum RAM performance.4. Thank you very much for this fix. Sorry, you must verify to complete this action. Please do not enter contact information. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. A tag already exists with the provided branch name. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. There are no error messages when the software is running. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) Please click the verification link in your email. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. It's not about the hardware in your rig, but the software in your heart! Thanks for the tips. For more complete information about compiler optimizations, see our Optimization Notice. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. The .msi file will be in one of those two. Unlocked CPU's can utilize programs like Intel XTU. No changes to bios settings.Please advise. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. It says the folder specified in the start in box is not valid. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. Cul es la marca y el nmero de modelo que est utilizando? Thank you for checking and responding. Tried them all Thanks again for checking into this. Processor is a i7-6700k, which is listed as supported. Apparently there is no compatible processor. That is correct. You may re-send via your Archived post. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Let me know. Uninstall Intel XTU. So I tried this but every time I try to run it now it says theres another performance tuning app running. One time installation. We have not heard back from you so we will proceed to close this thread now. thanks. Help! Intel XTU suddenly not compatible with my system? If you need any additional information, please submit a new question as this thread will no longer be monitored. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. In one of those folders you will find Intel_XtuInstaller.msi. Learn how your comment data is processed. Windows 7 installation option is disabled. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. I dont know why you are getting that conflict with an already running app. profile. 1 hour ago Some things ive tried is installing an older version which didnt work. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. for a basic account. You are very welcome and thank you for your response. 7.7 was the last one that worked. A blog about curiosity being a good habit. My CPU is 8550u. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Jul 12, 2017. As soon as I have an update, I will let you know. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Common Issues and Resolutions for Intel Extreme Tuning Utility I appreciate all the information provided. We are checking this thread and we would like to know if you were able to review our previous post. Please click the verification link in your email. Its been a long while since I read the specs and what it supports. Didnt work for me. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Please let me know if you have any further concerns. If you require a response, contact support. #1. Are you sure you want to create this branch? I havent messed with XTU in a long time. Required fields are marked *. Sorry, you must verify to complete this action. And then when it shows you some files, click on date modified once, and open the first two files one after another. Now go back to explorer. The PC. Follow the instructions to uninstall the Intel XTU. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. ^^. Ok, I did it again and changed the explanation as it looks like the installation routine changed. I noticed they updated the installer roughly a month ago. Intel XTU says unsupported platform : r/MatebookXPro - Reddit It might run ok but some features might not be available. JavaScript is disabled. You are pretty clever on figuring this out. Unfortunately, we do not have the 7.7 version available anymore. : selecting the option "to keep files", etc.)? Does it need some kind of permission in the BIOS to allow voltage tweaks? I know i am a bit late, but hope this helps.Try throttlestop. Windows 10 version 21H2. If you sign in, click, Sorry, you must verify to complete this action. Forcing XTU to work on unsupported platform : r/overclocking - Reddit [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Intel XTU cites Unsupported Platform on system with 6700k Here are some common issues and questions related to Intel XTU I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Hi Steven,I was, however it wasn't entirely the answer I hoped for. "Attempted to install on an unsupported platform". 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. For any other inquiries, please don't hesitate to contact us back. I am experiencing the same issue. Im assuming you didnt copy/paste the exact path I have in the article? If you need any additional information, submit a new question, as this thread will no longer be monitored. Welcome to the official subreddit of the PC Master Race / PCMR! I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. In order to review this further, could you please provide us with the following details? Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. Excellent description, tried so many times before whitout success. Rogrio, Thank you very much for your response. // Your costs and results may vary. Because only K series overclocking CPU is supported. Now it appears that once you click Ok it deletes the folders and files. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Please click the verification link in your email. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. If anyone could help me, it would be greatly appreciated. Windows 10 version is 21H2, which is listed as supported. Releases gimdh/Intel-XTU-Install-Helper GitHub Intel XTU0x80070643 - Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? Does anyone know why that might be? Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms.
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attempted to install on an unsupported platform xtu