Our standard policy allows cell phones and small point and shoot cameras only (no detachable or telescoping lenses). Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. If you need medical seating, another entry in this section provides instructions. 13 April 2016 at 4:01PM. I found it astounding considering the size of the event & how many people they must be dealing with. I think given I have purchased the tickets I should be able to have a way to download or share it. Anyone can write a Trustpilot review. We notice that your web browser is out-of-date. I will not be using either Stubhub or AXS ever again. The Loge refers to the first 4 rows in the Balcony. By purchasing tickets directly from AXS (the official event ticketing provider), fans can eliminate the risk of purchasing tickets that may be considered lost, stolen, or counterfeit. Nope. The Fine Line offers very limited reserved seats, available for purchase (inclusive of a ticket) to a variety of shows. Scripted call center response - not able to offer any support. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. So youd think wed be able to sell or transfer, right? Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. Bought your tickets at the venue's box office? Well guide you through the process. During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Age limitations are determined by a variety of factors, but are usually decided by the performers management. I was a little slow to do it so the passes had all sold out. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. There is also an order processing fee and a delivery fee. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. AXS - Official Tickets and Your Source for Live Entertainment When its time for the event, they can open the app to show their tickets on their phone. Don't get scammed, Need to file a complaint? Unlike e-mailed tickets in PDF file format or barcodes, the company uses digital tickets that are very difficult to fake, they are very reliable. As for the refund in case of cancellation of the concert, the full amount will be returned to the buyers card. BBB Business Profiles are subject to change at any time. Semesterticket FAQ Ja, ABER nur noch bis zum 30.09.2019! You can request a copy of your Minnesota vaccination record HERE. If we are talking about canceling a purchase on your part, then any purchase on the service is final and cannot be canceled by you. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Depending on the venue, our ADA policy differs. 2023 Trustpilot A/S. E-mail address is required to create an account. As of now, the online service cooperates with more than 350 partners around the world. The buyer can cancel the transaction only under extraordinary circumstances. Youll be able to transfer money to your bank from your account on AXS.com. You will receive an email when your package has been shipped. I received an email from AXS saying that I would be reimbursed for the difference in price for the tickets after 30 days. International credit cards cant be used to purchase resale tickets. Its a freaking joke. As a disabled person wanting to access an event, Im so grateful to have had such wonderful assistance through the process. Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. Some venues and artists are offering refunds to fans who want out in the meantime, but mostly these tickets are still valid and not voidable. We bought BTS Live Play and didnt realize until after that it wasnt the actual performance with the actual performers its a freaking broadcast. For events that are postponed, tickets bought through resale sites such as StubHub will still be good on the makeup date, just like Ticketmaster. Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. Das ZIB der Landeshauptstadt Saarbrcken beantwortet keine Fragen, die die Flchtlingssituation betreffen. AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. A variety of tests will be accepted, including from the Minnesota Dept. The tickets I have are not real tickets, cant sell them cant use them. We currently do not offer customers the option to manually transfer funds from their AXS account. I jumped through hoops trying to my tickets refunded.. Many buyers were dissatisfied, many did not want to wait in line for a refund, demanded the return of funds immediately. Get the inside track as a First Avenue Member. Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID, or digital immunization records such as Docket or Clear. This was largely due to the professionalism of the people who work in the support service. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Order number 1030213001. Yep! For instance, tickets to Rage Against the Machines quickly sold-out May 11-12 gigs at Target Center will likely be just as hard to come by when the band reschedules them, as it pledged it will. Despite this, in the reviews, you can still find comments from which users are dissatisfied with the work of the company. The service guarantees that everything takes place exclusively within the framework of the law. Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. The exception are the Twins spring training games, which wont be rescheduled and thus are being refunded. I purchased Ed Sheeran tickers back in March and could no longer attend so went with the option to resell using the AXS site. The Detroit show was cancelled on March 19, and no refund yet. - and then was told that there was no explanation for this other than the seller may have bought too many tickets in violation of a policy. Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. Your IP: If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. All policies are subject to changes or updates. They are the instantly available for resale for 3x the price. I really appreciate the efficient care & consideration given to me. I wasnt able to get a ticket legitimately, but scalpers are allowed to scoop up the tickets and make a ton of money. Had anyone received their refunds for cancelled shows? Its been three weeks and I am still trying to get payment for tickets I sold 6 months ago and cant get hold of anyone , I cannot believe I am still awaiting my refund 7 months later. When selected the higher price, was told this was no longer available. This fee helps the company to cover the costs associated with the support of the service itself, technical and other details. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. We cant even do that. For example, in reviews, you can often read about technical problems related to the service, but the companys managers and independent critics themselves do not recognize this disadvantage. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. Fans certainly wont be shortchanged and can still seek refunds or team credit if and when games are officially canceled or rescheduled. Travel with up to four fellow passengers per ticket for as little as EUR 3 per additional passenger. Lack motivation? The service has developed a technology called white label. AXS Tickets - Apps on Google Play At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. Click the Sell button next to the event in your AXS Account. The technical service of the service has previously stated that it is working on troubleshooting. We really need our e-ticket email now. Fan Update. ONLINE: Click on a Buy Tickets button in the. There is also a ticket resale fee. Empty promises once again from AXS -, they commented on my previous trust pilot review to ask me to add my order number and they will look into it. Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? If you do not currently have an AXS account you will be instructed to create one during your purchase. Need to find a different location? The St. Paul native authored the book "First Avenue: Minnesota's Mainroom" and previously worked as a music critic at the Austin American-Statesman in Texas. Find out how we combat fake reviews. IP: 188.165.239.102 If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. For information about travelling by bus and Saarbahn in various languages, please visit: Unterwegs im Saarland. Also, look for an email from First Avenue prior to the show confirming any relevant policies. Refunds will be available for performances that are already canceled, such as the Guthries Twelfth Nights dates this month. AXS handles payment and delivery so buyers and sellers never interact with each other. This transaction brought the company an excellent income. Cloudflare Ray ID: 7c0dc9822c072d1d See below for venue-specific instructions. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian in addition to proof of guardianship. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Critics called this fact a great achievement, especially in the conditions of total distrust of users, which was observed in 2013-2015. Scan this QR code to download the app now. First Avenue proudly uses the United States Postal Service for all shipping within the United States. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. There is also a special chat window on the site where you can communicate directly with assistants. According to most users, the support service of the service works perfectly, many people give the service five stars in the reviews. Children under the age of six can travel for free. Ticket machines are located directly at the tram stations. I was sent a letter to contact customer service to receive a full refund. AXS_UK Reviews - Read Reviews on Support.axs.com Before You Buy This is actually a good deal if you regularly turn to these sites for tickets. has anyone ever gotten a successful refund on an axs ticket? All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Contact us in the office Monday through Friday 10:00 a.m.6:00 p.m. at 612-338-8388 so we can verify that we have your item and arrange a time for pickup. For instance, if you bought $250 in tickets, youll get an extra $50 toward the next big show. Select the tickets to transfer and enter the recipients information. Large bags, including messenger bags and backpacks, must be left at coat check. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you see a Sell button next to your tickets in your account, you can sell them! Customers with a restricted ID will not be permitted if suspected of being under the influence of drugs or alcohol, and their ticket will not be refunded.
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