It has to be in learn mode to set up MyQ. myQ Troubleshooting Overview - LiftMaster This should not be sold until all the bugs have been worked out. Sorry to open up this year old topic, but I am ready to attach my 8500s to SmartThings and Im confused on exactly what I need to connect to the SmartThings hub. Hope this helps someone. I have ST hub but have never edited any code or accessed it past the basic install. Inside the folder you will find storage options. Just prepare your wallet for the urge to link it to other devices. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do you have a green LED light? I discovered that it only happens when my neighbor uses their garage door. 2023 CNET, a Red Ventures company. That and the standard motion sensor already installed across the threshold of my garage ensure that no one will be hurt or surprised by the MyQ. 3.) Havent pounded on it much yet but it seems to address my issues. All power and WiFi are connected. I use similar apps to what you list. The iQ3 also makes arriving home to an open door easy, thanks . You could also experience connection issues if you have replaced your router or modem, or even changed the name of your wi-fi connection the MyQ hub was connected to previously. That's not a lot of money, but it feels like a low blow from Chamberlain with so many other manufacturers providing these integrations for free. Watch Now. The double has an existing MyQ Liftmaster opener - I've added it to the app without issue. More in a bit. Instead, the idea is that it will let you check the status of your door remotely, and then do something about it if you don't like what you see. With few wires and the growing interoperability with various other smart-home systems, the Chamberlain MyQ has all of the momentum in this improving device category. Whats that saying when you hear hoofbeats, assume its horses not zebras (its a US saying we dont have zebras here wild)? In my experience the bad state updates come from poor device type or smartapp handling. It also grants you the ability to set custom alerts and monitor whether your garage door is open or closed. Your neighbor wants to borrow or return a tool when you're not around? However, the sensors are fine! Only those with Wi-Fi openers are able view diagnostic information and sharewith their dealer. Also, do you have a wall switch for the garage? If you buy through our links, we may get a commission. I also have the MyQ open as a lights on trigger in the same App config. The false left open alert indeed happened with the opener reporting the false state. Cookie Notice We returned it. When it opened, the google home activity shows nothing, so google does not think it invoked it. Thats my paranoia about smart garage door opener/lock, sorry it happened to you. Cookie Notice Resync your remotes, likely a neighbor has synced up with your device. The simplest way to determine whether your garage door opener will work with MyQ without any equipment is whether you see a MyQ logo and a Wi-Fi logo or just the MyQ (see photos). The basics of the MyQ all work as expected, but soon after you install it you start wondering what else it can do. Once it is blinking, add a new device and allow the app to "find" the myQ Home Bridge. This should have synced the hub with the sensor. It's happened a dozen times since I started typing this. We have ours set to 10 minutes and it seems more reliable than the 10 min ST smartapp auto close that I have with the Lowes Iris GD00Z-1 opener on the other door. I used an iPhone12 for the setup. This is commonly caused by an issue with the safety sensors or an obstruction preventing the door from closing. Use the links below to verify the correct app is installed. Dont wait until something goes wrong. I keep it the Den between the ST hub and wifi router, 12 inches apart. (Its getting hard to keep track of each my solutions!). Core features such as opening, closing, and receiving garage door status notifications. Sears' Craftsman also has it own line of connected openers using a tech it calls AssureLink. MyQ Local API? : r/homeassistant - Reddit The MyQ works with Google Assistant, but there's a catch. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once it is connected to the correct network you need to TRANSFER the MyQ smart garage hub settings to the MyQ Home Bridge. 3 16 comments Best Add a Comment pacfree 1 yr. ago I went back in the security video from the prior time and indeed they arrived home and opened their door just as mine opened. Trying to figure out why! The only thing I can think of is upping the logging in HA in case it happens again. In order to do this DO NOT go through the app. This happened again today, and I think I know the proximate cause, if not the mechanism. Im having the same issue. I should note I have two doors, did both the same. I had a newer Liftmaster door opener; not new enough to have MyQ built in, so I replaced the inside opener using the Internet Connectivity Kit (pictured). Also, do you know any ST developers who might be able to just build me the gateway I need for my alarm? The MyQ Home Bridge enables HomeKit scene and automation functionality. The wiring step isn't the most difficult thing, but it will alienate a few people, and the MyQ and its wireless setup are there to offer an easier alternative. After installing, so we could get Amazon packages delivered in our garage during the holidays, the garage door would open on its own at random times. Uninstall and reinstall the app. After you update the code, you will need to open the MyQ Lite SmartApp config in the SmartThings Classic mobile app and tap on "Modify Devices." Tap all the way through selecting your devices and hit save. What I find interesting is the fact it enrolled the neighbors code despite the distance between the device and the neighbor at the time of pairing. If youve confirmed that your hub is getting power, but it still wont change its status from offline to online then it could mean that your network connection is the one at fault for this. A light will flash on the MyQ smart garage and then MyQ homebridge will then be displayed on you homekit app. Hopefully well see the broken MyQ status updates fixed shortly. I have been in this (new) house for 5 months and not one problem with the doors spontaneously opening, so the idea it is a coincidence that it occurred the day I set up MyQ is pushing credibility. With a few quick taps, you can share your report within the app and provide your Dealer with the insight needed for a rapid repair. This will happen over and over for what seems to be a random amount of time (sometimes 30 or 40 times in an hour) and then stop for another random amount of time before happening again. It doesn't support all home automation hubs. Stay Connected. Thats a bit scary if there is not adequate isolation in brand new liftmaster doors that random chance hit the same encoding? Make your K-8 school safer with smart amenities for your staff and students. The setup was working absolutely seamless till I upgraded myq app. MyQ - Security and encryption information - LiftMaster Tried all the remedies. Improve Security and Management Capabilities. Hows the range on the gateway? Otherwise, Ill be looking to add either an orientation sensor or a contact sensor so I can trigger. One is the purchase of Myq which I have installed and working properly with their app. Until they do, the Chamberlain MyQ is the smart garage-door opener I'd recommend. Modernize all the ins and outs of your business. 4.) How can I locate a dealer to fix my garage door opener with myQ Diagnostics? Just bought a new house, 3 car garage - 1 double, 1 single. I want to do what you guys are doing but I dont even know where the code goes or how to access the config. I wonder if it is possible that it was in learn mode when the neighbors were pulling out or some such? This worked well in my testing, even with the disabled scheduling model. [OBSOLETE] MyQ Lite Door and Lamp Control (for Liftmaster/Chamberlain) It offers the possibility to set up alerts when your door is opened, closed, or stopped in between. I have to hold down the garage door button until the garage door closes properly, MyQ has worked properly prior to this past week Now says Loading devices ? It's as simple as opening your myQ app and searching by zip code or by dealer name. The Garager is a two-in-one camera and garage door controller, though the Garager app is less than intuitive and voice assistant integration isn't working yet. Other electronic devices in the vicinity may create a range issue. Nothing in schedules. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Adding this was the bain of my existence. You probably should look at the below linked thread, for that information, and post any questions there. The wall panel will beep, and then the system alerts me of the phantom movement. Scan this QR code to download the app now. https://www.chamberlain.com/myq-home-bridge/p/MYQ-G0303-SP, https://support.chamberlaingroup.com/s/article/How-to-start-over-if-the-MyQ-Home-Bridge-setup-failed#:~:text=Reset%20the%20myQ%20Home%20Bridge&text=Press%20and%20hold%20the%20Settings%20button%20a%20second%20time%2C%20until,and%20plug%20in%20the%20unit. If you tap on the right, the settings of this device open. For those using Liftmaster/Chamberlain MyQ - Devices & Integrations myQ Device Won't Open or Close My Garage Door Yikes! Garage door opened on its own - why? (MyQ) MyQ Devices Communications between the MyQ gateway and other MyQ devices (e.g. You can easily check if the power outlet is working by plugging in some other gadget into it and seeing if that works. I've been having a continuing issue with my garage door opener. I have other cameras connected and all of the other ones still work properly. No issues. If you have any trouble getting these pieces to work, try resetting the Home Bridge. Where do I find myQ Diagnostic information in the app and how do I share the myQ Diagnostics health report with my dealer? Via a custom rule I made in the app software, my MyQ unit will tell me when the door has been open for 45 minutes. If anyone knows how to do this, let me know! Forgot to mention, we even exchanged the first unit, thinking it may have been defective. It does that whether I open it with the clicker, car, wall switch and also the mystery opens. Amazon Alexa isn't on Chamberlain's list of technology partners, though you can use IFTTT to create a custom recipe for closing the door and controlling the MyQ's light. At least its not a Home Assistant thing. It is a bit of a concern how easily this can happen (not all that likely, but easily if you have coincidental timing like that). [image] Garage door also packed in a similar electric box at top of door from Home Depot, wrap all in some bubble wrap and add a batt holder for easy swap out, but never swapped out yet. However, I fished a wire (~ 12 meters) from the controller-relay all the way to the doors wall-mounted switch. I tried replacing batteries and clearing channel 1 and 2 but nothing works. Find myQ Support. In that case, you should then up the ante and clear the app data. Thanks. In the meantime I was able to open her door and I live 40 minutes away, The garage door opens with the My Q app but will not close. Myq hub unable to pair with door sensor and garage door opener, Scan this QR code to download the app now. This sensor tells the hub whether the door is up or down. I checked the outlet and it was fine. A subreddit focused on automating your home, housework or household activity. is there a log somewhere that would record whether HA somehow requested it to open or just recorded it? Any automation questions/discussions are welcome! Give residents the ability to manage and control property access. This usually means that there is a small calibration issue. Follow the steps below to align your safety sensors. Loosen the wing nut on the green LED (receiving sensor). MyQ Garage Door issue questions - Novice Help - Hubitat This will help them to work out what youre actually dealing with. If there is an issue with the safety sensors and the door is unable to close normally, this will also cause an issue closing the door from the app. After that try to connect your myQ hub to your mobile app again to see if the issue has been resolved. 2. I'm not worried about accidentally crushing her with the door. Maybe 30 feet straight line to the garage openers. You'll find that interoperability to be crucial to the MyQ achieving its full potential. The Chamberlain Group LLC, the corporate parent company to LiftMaster, Chamberlain, Merlin and Grifco, is a global leader in access solutions and products. To me this is SUCH a BIG deal. The MyQ app gives you a fair amount of control and insight into your garage door activity. Depending on the answer, you will be directed to the correct Knowledge article for troubleshooting the issue. Notification of door opening when away/at certain times. It also grants you the ability to set custom alerts and . If I share a health report with a dealer or customer service, will they be able to monitor or control my device without my knowledge? If its not a rare occurrence for you to find yourself wondering whether you closed the garage door or not on your way out, then it might be time to invest in a smart garage door opener. Chamberlain MYQ-G0402 Garage-Door-Sensors, White Its really simple to do this, just open and close your garage door two times using the equipment already installed in your garage. Chat support took so long to respond that my phone gave up and disconnected.

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