When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. West Shore Home installs windows, doors, showers, tubs and walk-in tubs. Had many problems with the installation work and confrontations with the management staff at the home office in central Florida. With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. Financing is subject to credit requirements and satisfactory completion of finance documents. They explained the care needed to maintain the appearance of our newly installed tub and shower. We got a call about a week later and they set up the date of install for 7/15/21. This isn't professional if you ask me. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. I have CALLED AND CALLED and at one time I was assured someone would come out. Thanks guys. The next day we got a call to schedule our install which was the following day so we had a new shower 2 days after we met with Clayton and they finished in 1 day!! I have pics showing all the areas that need caulk. Then, we created a rating system based on several factors to score them. Schuyler and Matt came out first thing in the morning, as scheduled. We also read each companys. BBB reports on known marketplace practices. Your final price will depend on your specific project, but customers have reported that West Shore Home is slightly more expensive than average. Thank You, D. D. Sachtleben, Gruetli - Laager, TN, Job well done, professional workers.Cleaned up after job. You absolutely rock. The guy came in and quoted 21,000. October/ 8/2019, This was our second bathroom redo and we are as thrilled with this one as e were with the first. He made sure I was satisfied before leaving. in our bathroom. I didn't want a curtain. I thank west shore to do our shower look so gorgeous it make look also bigger. They answered all my questions This was overall quality service. I thought that West Shore Homes was a good company. 2023 Cond Nast. Copyright 2023 West Shore Home. My request to remodel my shower was taken in May, but service wasn't completed till August. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. bathtubs and showers and converts tubs into showers. I've called them 3 times now. My husband & I are very pleased with the final product. Starting with our sales representative Shayne B, and our installers names, Micheal R. and Golbert I We recognize their excellent performance and professionalism, and we would like to thank and give them recognition for their hard work and commitment .In helping and making sure that their customer was taken care of and satisfied with the job before they left .They went well above and beyond our expectations. However, some locations dont offer door or. He explained each step thoroughly as well as working neatly and efficiently. Ruffin, SC, cindy belflower This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If a company has a Visit Site and/or phone number next While it was a long wait time and they did have to reschedule we are now very happy with our choices. You see visible damage such as deterioration, chipping, or water stains. We also analyzed the 100 most recent reviews on various sites including Best Company, Google Reviews, and Trustpilot across various locations and branches. Gaston, SC, Joe Williams Contrary to its name, West Shore Home currently provides service primarily on the east coast. Overall, customers were pleased with their finished projects from, . Exceptional Service Refined with Efficiency in Mind. services that, when utilized, may impact its score on BestCompany.com. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your final price will depend on your specific project, but customers have reported that, s 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and. Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. While being a paid subscriber to Best Company for Business does not directly To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Baths Windows Doors. Other features and options include glass inserts. Youll need to contact a sales representative for more information about the companys specific services and products. No time to wait? West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours West Shore Home - Facebook Our shower was a BIG job and it took them 2 days. On the appointment day Rikkie S and Zachary R arrived to do the job. The window is difficult to open or close. Explained what his task was for addressing the issue. Very professional. He went over all our choices and never at any moment did this turn into a high pressured decision. unprofessional new untrained young employees. We have had both of our bathrooms done by WestShore. You begin to hear more noise from outdoors. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. Sales rep Cody L answered our call and came to our home to explain the origin of West Shore Home and the services they provide. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Had an issue with the beach seat. Below are some key pros and cons of West Shore Home. There was NO MESS or debris left behind..only our BEAUTIFUL NEW WALK-IN SHOWER. westshorehome.com Reviews | Read Customer Service Reviews of Thank you, West Shore Home, for a very pleasant experience with your staff and installers. This means that when you hire this company for your bathroom remodel, you know that only company-employed personnel is coming to your home. He came in & put the caps in place, three smaller pieces. West Shore Home LLC | Better Business Bureau Profile Other features and options include glass inserts, storm doors, and transoms. Tavner C was a conscientious, polite installer who did a terrific job. Very Unhappy. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. We would highly recommend West Shore Home to anyone wanting to update their bathroom. How much does it cost to replace an entry door? No problem! I scheduled a repair on our handrail in one of our showers. Call 866-393-4573 for financing costs and terms. As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. He was very courteous and professional and really held our attention for sometime. The installers were courtesy and polite and accomplished the task within the timeframe. 386 330. Suzanne. Rock Hill, SC, Myrtle Wallace Date of our experience was April 19, 2023. , though you may have to wait several weeks for the product to be ordered and shipped. West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. This helps you know what kind of service you are going to receive and the level of care that the employees will put into their work. Great job! This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Working alone, he finished the job in 6 hours. Thanks Axel and Shirley Rouse, Jerry S and Tristan B was very professional with their work. I felt very comfortable having and leaving them in my home.They cleaned up all of their mess, something I was VERY happy with. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Alex & Yakoo were on time & went right to work installing our new shower. The installers , Joe B, Joseph S and Jacob W., arrived on time . Project was mis-sold and upon reviewing work order / contract, sales manger notified DC while still in the home that a mistake has been made. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. They praised the installation team and the process itself. Working alone, he finished the job in 6 hours. The only problem was the price is too high. Garner, NC, Axel Rouse The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. L'IMPERATORE B&B - Prices & Reviews (Sestu, Italy) Hampton, VA, Brandie Humphrey They did an excellent job, my patio doors look great.They were installed perfectly. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. No return calls or answers .Management who cant make a decision or rectify any problem!! West Shore Home can help you transform your current tub or shower to a beautiful new bath. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. West Shore Home Bath Remodel Contract and Price After everything, it will be closer to $9000 than $8000. Thank you Jerry and B for a job well done. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. Its a pleasure. The company began in 2006 as a tub and. Reviewed September 27, 2020 via mobile . Shelbyville, KY, Phillip Lagrave WEST SHORE HOME - 32 Photos & 56 Reviews - 9843 18th St N, Saint Petersburg, Florida - Kitchen & Bath - Phone Number - Yelp Restaurants West Shore Home 56 reviews Claimed Kitchen & Bath, Windows Installation, Door Sales/Installation Edit Closed See hours See all 32 photos Write a review Add photo They did a great job cleaning up. Representative was not truthful about installation , we gave deposit, and after seeing shoddy/tacky/cheap looking trim to hide that their panels would not cover areas estimated by their salesman , we decided to not move forward, Now they want to keep our deposit , they showed up with inadequate, unacceptable materials to do a 15k dollar job. Both were efficient and knowledgeable of their job. I don't mind paying for excellent work. If we can get it finished and get guests back in here sooner, that's an advantage, too. Edited September 14, 2021, Susan Edwards Thanks everyone so much!!! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Palm Coast, FL, BARBARA GRAHAM At West Shore Home, we understand that your time is valuable. **Free install is equal to 20% off the total project price. Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They just showed up 1.5 hour late on the scheduled day. Real Reviews, Cost Breakdown, & Services | West Shore Home - Best Company Job # C229891. One of my sinks will no longer drain, and that sink shares a drainage pipe with the shower. | They worked diligently and professionally getting the assignment on hand completed just as West Shire Home promised. IF this changes I will upgrade my review. We are very pleased with the finished product. Received an estimate. They arrived on time and were done FASTER than anticipated. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. Tons of dust dirt filth left behind. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The installers who came to our home to make our dreams come true were JAMES W and TIM F on 06-30-20. Palm Harbor, FL, Larry & Patty Brock I would recommend West Shore to anyone. BBB Business Profiles may not be reproduced for sales or promotional purposes. West Shore Home Response Jun 11, 2020. The installers Alex and Mason installed the travertine look and it is beautiful in the guest bathroom. He removed our tub-shower combination and put in a new acrylic walk-in shower. They praised the installation team and the process itself. These guys were the bomb! From top-of-the-line replacement windows to exquisite new bathtubs, we offer home improvement. However, when you buy something through our retail links, we may earn an affiliate commission. Ray and Eric did a fantastic job installing our new shower, and it looks great. Patrick and Claud showed up within the time that we were advised they would be here. 3 Things to Look for in a Bathroom Remodel Company. They are miracle workers. Had many problems with the installation work and confrontations with the management staff at the home office in central, . WEST SHORE HOME - 32 Photos & 56 Reviews - Yelp BBB Business Profiles generally cover a three-year reporting period. West Shore stands by their products and are have hired very good people. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. WEST SHORE - 36 Photos & 53 Reviews - 5024 Simpson Ferry Rd - Yelp I hope everyone is as nice to you as you guys were to us today. Minimum purchase $9,999 required. West Shore Home touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. Now that part has taken FIVE MONTHS to resolve. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. As a matter of policy, BBB does not endorse any product, service or business. They put in the shower, but put the handle close to the tub entrance. It is always great to see excellent leadership and a crew that respects their crew leader especially when she's a woman in charge. 4.4 (241) Verified Reviews -25 of 241 reviews Pamela T. 5.0 09/22/2019 It went well! Largo, FL. The company began in 2006 as a tub and shower installer but has expanded into windows and doors over the past few years. He deserves a bonus. Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS Christine Wyman The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. Convert your old tub into a beautiful, easy-access shower that will give your bathroom new life in just one day. s technicians can perform a few other general remodeling services around the bathrooms wet area. Fiberglass doors are the most popular. Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. customers to them. West Shore Homes technicians can perform a few other general remodeling services around the bathrooms wet area. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. We are very pleased with the finished product. He certainly is an asset to this company. Customer service was poor. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Our installer was Jimmy. I had a new install last Sept. the install was great had no issues. When informed on 5-29-2020 GM reached out to customer. I would recommend West Shore Homes to anyone with installers like them. See our How We Rank page for more details. West Shore is a locally owned and operated home improvement company that serves the Harrisburg area with custom baths, windows, and doors. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. We scheduled a bathroom remodel consultation and met with a sales Rep named Clayton he arrived on time and brought with him everything he needed to go over what his company had to offer and he listened to what we were wanting to do which was a remodel in our guest bath room eliminating the tub and changing it to just a shower. Smitty We also ensure all reviews are published without moderation. B&B ATENEO - Prices & Reviews (Sestu, Italy) - Tripadvisor inform of the first delay, we had to call to find out it was delayed and then were not notified that the job would be done on the next scheduled day. also complained about delayed projects that stretched into months-long installations. They were professional and explained what all they were going to do. Louisville, KY, Pamela Rouse We also had a warrantied shower head in the first redo replaced and James D did a wonderful job. , and it ranked sixth among remodeling companies overall. Eliminate the need for stepping over a high wall to enter the bathing area. West Shore Home - Read Reviews | Marietta, GA 30060 - HomeAdvisor Mooresville, NC, Marilyn M Great job Emma, Joe , Deon, and Jordan. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. Reel. , and transoms. International Association of Better Business Bureaus. rights reserved Youll need to contact a salesperson to schedule a time for a design consultant to visit your home for a free estimate.
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