A link is given via booking reference and surname. Disclosure Policy: Promopro.co.uk uses affiliate programs for monetization. Grab a promotional code, discount code or voucher for 2023. It goes against our guidelines to offer incentives for reviews. They have shut their phone lines and their only attempt to explain why, they are different, online is to point in the direction of a maze of government websites. If the seas are stormy, ferries may be pulled or delayed for safety reasons. I guess Ill be going to my bank. refund Our crossing was cancelled, without any warning sent to us. 20% Your Purchase on Site.You'd better grab the deals fast, or else you will miss it. Join today and get the latest news and deals straight to your inbox. I wrote a review a couple of days ago and received a reply from Brittany Ferries saying that they were 'sorry I was unable to book seats'. What they managed to omit was that there are no seats available on any of their Ports-Le Havre night sailings whether high season or low season. That was an unnecessary deception. If so it would be helpful if clarification could be posted on BFerries website.Hopefully Trustpilot will come to the rescue!Tom Leech, Dear Tom, Thank you for taking the time to write a review. Here are 8 tips for writing great reviews. Department of Transport. Check out what 24,729 people have written so far, and share your own experience. By subscribing to their newsletter, you can be the first to learn about their latest product versions of Brittany Ferries, latest designer trends, online and warehouse promo codes of Brittany Ferries. Sorry to hear you experienced a long wait on hold on this occasion. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. I have been unable to locate your booking to record this compliment for the crew. This type are not permitted to operate when the wave height exceeds 3.5m. You will need your booking's reference number to sign in, or you can add a password to your account. WebCustomers who were due to travel on these sailings or on other sailings cancelled by Brittany Ferries will have their bookings cancelled and automatically receive a credit note, Customer service and communication is deplorable. This is a normal experiance when trying to telephone them. REFUNDS In conjunction with this, we received negative feedback from customers so the decision was made to end the trial. Very clever. Terrible service. Further details are contained in the Guide for Customers and the Guide for licensed Tour Operators and Travel Agents. Brittany Ferries Reviews | Read Customer Service Reviews Brittany Ferries is your route to an extraordinary time in France and Spain. P&O Ferries will waive the cost of our amendment fee to all applicable ticket types however customers will need to pay any difference in sailing price. Brittany Ferries: Cancelled crossings - NO REFUNDS! Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Plan your route based on their driving distance from Le Havre and discover their exclusive selection of holiday accommodation to suit your needs. Then, we'll send a fax to your bank that includes the reason codes that make the best case for your refund. However, Brittany Ferries recently found itself operating outside normal circumstances after its fleet was strategically withdrawn from service following a series of wildcat strikes by French crew. Not sure what to think of our situation. 10 days ago I decided to email to Credit Note Cruise and Stay Breaks start from 66 at Brittany Ferries. not very good. We hardly used their restaurants any more. Apparently it will take weeks/months to process customers refunds, due to lack of staff resources. Kind regardsLeahBrittany Ferries, Have complained to Brittany Ferries that, amongst other issues, their customer services is not responding to complaints. Brittany Ferries: Cancelled crossings - NO REFUNDS! These tickets require a 50% deposit at the time of booking, which is non-refundable. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Brittany Ferries provides NHS discounts (Health Service Discounts) for workers in any role within a healthcare organisation. Kind regardsLeahBrittany Ferries. Refund instead of credit notes! - Brittany Ferries See our cookie policy. New promotion updated timely.There are thousands of charming goods on Brittany Ferries, select the one you want to buy and use the discount code to enjoy this offer - Brittany Ferries - 20% Service at just 2 days.As you cannot find any lower price products. It was presumably cancelled due to low numbers / cost ineffectiveness, not any legal issues.After waiting ~1h to get through on customer support via the phone we were told we could only receive a refund via voucher. Thank you for your reply hear with in 4 hours. Save Money With our Brittany Ferries offer.Once you have filled up your basket with lots of lovely goods from Brittany Ferries, never forget to use this discount code to get your money off.Hurry and dont miss out. Wait for 15 minutes then get through only to be immediately cut off !!! If the arrival of the ferry is delayed or the crossing cancelled, compensation of between 25% and 50% of the ticket price will be awarded. Unfortunately, the level of food waste was unacceptable so we altered it to dinner only in the hope this would improve things; sadly the food waste remained extremely high. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. Brittany Ferries: Bad customer service no cash refund - See 3,245 traveler reviews, 820 candid photos, and great deals for Plymouth, UK, at Tripadvisor. had an email from Brittany Ferries to say they have issued a voucher for 500 to be used for a crossing in the future. The switch to euros seems to be a cover for increasing onboard costs. Enter the discount code & get discounts.So have a browse today and save a big amount of money. If cancellation and curtailment cover for strikes (sometimes called delayed departure and abandonment cover) is included in your policy, and you booked your travel insurance before the date when a planned strike or industrial action was publicly announced, your travel insurance should cover your journey being delayed or cancelled by more than 24 hours. What are your cancellation charges and conditions? Staff on board nice and polite. The staff were welcoming and helpful. Want a refund? Please. Ive got a ferry booked 1st August to Caen for 9 days. I have also tried phoning on two occasions but gave up after 20 minutes on hold. Frustrated by lack on eating facilities aboard and their limited opening hours. REFUNDS JavaScript is disabled. 1. Brittany Ferries: Refund Refund Refund - See 1,144 traveller reviews, 439 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Could I recommend them in future? You have paid 20.00 amendment fee as per the terms and conditions of your economy ticket and the remaining 6.00 is the difference in the cost as you have amended the outbound crossing date. Good afternoon CustomerThank you for your 4 star review.I am sorry to hear that you had to cancel your booking but I am glad that the booking was partially refundable.I hope that we will be able to welcome you on board at a later date.Kind regards, NiamhBrittany Ferries. KennethM L - Learner Plates On KennethM But what you need to remember is that discount codes of Brittany Ferries does not apply to some of its products in a special promotion period. Therefore, I'll pass on your valuable feedback to the relevant department. Both Portsmouth and Le Havre are busy port cities with plenty of amenities. Dear Jonathan, Thank you for submitting a review. Payment: This makes it a convenient way to take your car on holiday with you. Find new Brittany Ferries discount codes at PromoPro.Receive a free gift from Brittany Ferries. Our recent crossing from Portsmouth to Santander was handled with the utmost courtesy and respect.. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience. This formerly excellent company is now awful. Instead you can Book with Confidence knowing that you can amend your travel dates without incurring an amendment fee during 2022. I'm pleased to read that you enjoy our Plymouth - Roscoff route, and we are looking forward to welcoming you on-board again when the services resume in Spring.Best regards,JamesBrittany Ferries. Good afternoon DavidThank you for your 4 star review.I am so pleased to hear that you enjoyed your time on board with us and that the grandkids were well entertained!Hopefully we will be able to welcome you all back on board soon.All the bestNiamhBrittany Ferries. Kind regards Jane Please note our sailings are priced individually. Sign up to The Travel Magazine's FREE Newsletter and get the latest news, articles, guides, promotions and competitions. Companies can ask for reviews via automatic invitations. Companies are issuing Refund Credit Notes for all types of bookings except flight only. On Santona we loved the lounge worth every penny. Recommended experiences in and around Portsmouth. Writing this review as we are late getting into port, again. All affected bookings were automatically cancelled and offered a refund credit note. When the ferry was cancelled, we had to drive to Dover in our motorhome. WebBrittany Ferries refund policy didnt hold water Sandie and Mike Williams from Burton-on-Trent in Staffordshire were meant to depart for a holiday in France on June 3, sailing from But, with an uncertain economic climate prevailing in Europe and internationally, it pays to be properly covered against industrial action and unexpected events, and to know your consumer rights. Keep your mobile phone operational in the days before the crossing, and check for text messages from the ferry operator. I am sorry to read that your sailing was Shop now and receive huge promotion on top brands. Tripadvisor performs checks on reviews. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be Excludes vehicles designed for commercial use. Brittany ferries, no refund [Re: John V6] #642996 08/06/20 01:40 PM 08/06/20 01:40 PM: Joined: Sep 2017 Posts: 177 Devon, UK. Cancellation: 100% cancellation fee; no refund: Cancellation > 48 hours before travel: Full refund, as travel credit (valid for booking for 12 months from date of cancellation) OR a refund to original payment card less fees. Reporting back as promised. Registered office: 1 London Bridge Street, SE1 9GF. We have used this service since its inception, when it was wonderful. We also ensure all reviews are published without moderation. I was today asked to telephone them by text, when I did I was told the queue was so long I would not be connected !!! Seems like Brittany ferries are edging towards a P&O (for those who remember their Portsmouth operation) level of service but not at a reduced price. Die Stornogebhren sich etwas hoch. Today my bookings for B/Ferries and campsite in France, booked through the CAMC, were refunded to my bank account in full to the last penny. Refund Refund Refund Financial coverage will be up to 80 per night. Replies to negative reviews in < 24 hours, Read 1 more review about Brittany Ferries. Everything is applied with this discount.Come on and enjoy the discount in the whole site. Hello Kath,Thank you for taking the time to leave your review.I am sorry you did not enjoy your experience on board the Galicia. Hence, passengers who had booked crossings between Portsmouth-Plymouth on the south coast of England and Santander-Bilbao on the north coast of Spain had to make their way to Dover and then drive across France from Calais: a lengthy undertaking, adding many kilometres to the trip. With the easing of rules, we are no longer accepting requests for credit notes. Brittany Ferries: Cancelled crossings - NO REFUNDS! we are voyage members, and travel a couple of times each year on the Portsmouth to Spain crossing ,very disappointed about the reduction in the onboard food package, all slipped through very quietly .1st at the end of last year the complimentary breakfast was removed Now this year just found out the complimentry dinner has also been removed.So just left with the 10 voucher, just waiting for that to be removed as well.Disappointed !!!!!!!!!!! Refund Credit Note We will be happy to give you a refund of the remaining balance on your card free of charge, at market rates. The information you submit will be analysed to improve the The team are doing their very best.We've experienced some cancellations due to recent bad weather and industrial action in France which added to our call volumes.We don't disconnect calls so this may be automated by your mobile provider. They held firm and said no.After a few days I received an email telling me the following: "Following the cancellation of your Brittany Ferries sailing; please find attached your cancellation invoice including a summary of any monies that will be returned to you, by method of payment. Please reset your password to sign in. Affinity Federal Credit Union: Telegraphic Name: AFFINITY FCU: Location: Basking Ridge, NJ. The clearance categories provide the best price at 100Percentpure & get an access to it.Hurry and dont miss out. Brittany Ferries The air company have offered us a credit note to be used in the future, but we cannot split it, we all have to travel as a group for it to be used. 2. Dear 'SuzanneL44', Due to the COVID-19 pandemic our passenger services have been suspended until 15 May. :)We hope you enjoy the rest of the weekend.Best regards,JamesBrittany Ferries. WebNo refund where fare is lower. !Brittany Ferries. Michael O'Leary (Easyjet) was interviewed on the telly this morning. Do not want to pay for full price?Take advantage of this amazing Brittany Ferries discount code to enjoy big savings.The entire site is open for you. For all the latest advice regarding coronavirus, visit ourCoronavirus information page. Please email pct.enquiries@exelaonline.com quoting Refund Required along with a proof of bank details in order for the refund to be processed. BRITTANY FERRIES COVID 19 REFUND VOUCHER - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Comfortable crossing and good catering facilities on both crossings from Portsmouth to Caen. Getting out of the port takes for ever, their food (particularly the dreadful cooked breakfast) is dire, on the overnight boat you are lucky to get 4 hours sleep. Refund Special Offers with newsletter sign ups at Brittany Ferries.Grab yourself the bargain before anyone else does. However, I can confirm that the cost charged on your booking was correct. They are the closest crossroads to Paris, just 2 hours from Le Havre. | Read 19,761-19,780 Reviews out of 22,508 Great!Well no. This leaves us in the position to use this money for planning alternative holidays when the lock-down is lifted. Here's all you want.Give a glance at this offer - 10% reduction UK Coupon Codes,Let's be more quicky than others to have the huge savings. The value of the Refund Credit Note must be equal to the amount paid for the original booking, or less than the amount paid, where a part cash refund has previously been given. I am sorry to hear of your disappointment regarding your recent sailing with us and I'll certainly pass on your valuable feedback to the relevant department. BF-CustomerServices, Manager at Brittany Ferries, responded to this review Responded 24 April 2020. The VW California Club is the worlds largest resource for all owners and enthusiasts of VW California campervans. - See 1,166 traveller reviews, 447 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Told them I wanted a cash refund to the card that made the payment and eventually they hung up on me - nice.Here's hoping that it was just a last ditch attempt to fob us off with Monopoly money and we'll actually get our refund. I'm pleased to learn that she was polite, helpful and friendly. If you would like to email us your booking reference, that would be appreciated. Once again, thank you for taking the time to write about your experience.Kind regardsLeahBrittany Ferries. Refund Code For Brittany Ferries December 2022 - PromoPro UK The cancellation fees are a bit high. We hope that we will be able to welcome you on board one of our ferries again soon. Before your trip, take out adequate travel insurance that includes cancellation and curtailment cover. This would have pleased passengers caught up in the Brittany Ferries strike but may have ruined the ferry operator financially. But the crossing itself is also more expensive. We have had sailings cancelled by them and have yet to receive any notice. 3. Brittany Ferries Refund I'm delighted to hear of your compliments, and I'll be sure to forward this message on to our contact centre team.We hope you have a great weekend, and we look forward to welcoming you on-board in future.Best regards,JamesBrittany Ferries, Difficult to book on line due to bank difficulties called to query what was going on booked via phone straight away by a very helpful call handler, Good afternoon,Thank you for your review - I'm sorry to read that you had problems with payments online, however I'm pleased to read that my colleague Sally was able to assist you with this and confirmed your booking.We're looking forward to welcoming you on-board in the near future.Kind regards,JamesBrittany Ferries. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. Find new Brittany Ferries discount codes at PromoPro.Brittany Ferries is here to offering every customer the great savings, Shop now and receive huge promotion on top brands.Grab it now. Im not the organiser so will wait to see what happens. Here at Brittany Ferries,Brittany Ferries sale - additional reduction 30% Service is ready to help you save a lot of money.Shop it before it expired. The ship, the Galicia, was clean and well fitted out on a two day trip from Bilbao to Portsmouth. Just in case something goes wrong, have an alternative travel plan in mind. We have just had a voucher (valid 2 years) for a cancelled foot passenger crossing but only for the outward journey, not the return 3 days later! Brittany Ferries Student Discount: Exclusive offers for all students.Get yours now. As long as you have a valid NHS ID, you can take advantage of a vast range of Brittany Ferries discount codes and vouchers exclusive to NHS staff. The first discount of the nice items of Brittany Ferries in the premium online stores is especially suitable for newbies who have not yet happily shopped in online stores of Brittany Ferries. BUT if people do decide to take a voucher, they can be processed straight away. Dear Helen,Thank you for taking the time to leave us your valuable feedback.I am sorry to hear that you have had difficulties speaking with us; we are experiencing high call volumes at the moment but are working really hard to answer customers as quickly as possible.Once again, thank you for your feedback.Kind regardsLeahBrittany Ferries. Economy tickets are non-refundable, so you won't be able to get a refund. The Package Holidays and Travel Trade Act 1995 gives travellers the right to a refund of all payments where a package holiday is cancelled by the traveller or organiser due to unavoidable and extraordinary circumstances. It may not display this or other websites correctly. Dear FrancesThank you for your feedback about our website and customer service, we appreciate it! Brittany Ferries: Bad customer service no cash refund - See 3,406 traveler reviews, 865 candid photos, and great deals for Plymouth, UK, at Tripadvisor. View our current holiday terms and conditions. Buy all your VW California Accessories at the Club Shop Visit Shop. Also a cabin overnight is around 100. Terry Aliffe said: We learned of the ferry strike on an expat forum, before receiving a text from Brittany ferries. It is a tool so that people have to upgrade. Brittany Ferries: Refund Refund Refund - See 1,296 traveler reviews, 494 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Save money with our valid Brittany Ferries promotion for May 2023.Discover fabulous savings at Brittany Ferries.
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