cci hotel reservation charge

Contacted what I taught was a hotel only 5 hrs away from me the agent took my information, card payment information as if it was the local hotel and not telling me I would paying the amount in USD. I booked a room at LaQuinta. He told me I could not get a refund. Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India. I hope others read this and do not fall for the same scam. Disgusting. Sue the hotel. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Was told the charge with tax would be $192.78/night per room. This is the version of our website addressed to speakers of English in Canada. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. I was being evacuated from my home because of a fire. I was told there is a service charge (for hitting a button on the computer), taxes and a slew of "other charges". I did get thru and talked to someone at CCI and they said it's non refundable. Yes, I'd say these are SCAMMERS! Our Role as Agent. SO many bad companies out there, this is well documented here. So basically this is a company who is stealing peoples money with no consequences. Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. Beware! When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. << Prices quotes on the web site may not include all fees and you specifically represent and warrant that you understand and agree that the price quoted on the web site for hotel stays does not include all fees and taxes. The balance of the charge for Taxes and Fees is a fee we retain as part of the compensation for our services and to cover the costs of the reservation. I made a reservation at the Hampton Inn and Suites, N. Fort Worth-Alliance Airport on March 16, 2020. You have two seperate issues - The Service Fee, and you have the whole thing backwards. I did not realize I was booking through them. However, he comped our breakfast. Totally turning them in to the BBB! Was referred to this number by another motel chain, thinking I was connected to LaQuinta. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum Your resolve to return said price at the end of stay. Regardless of what you thought you booked, all reservations through Getaroom is prepaid. They need to be shut down from doing business ASAP! I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. I was charged in full.I was also charged another $7.99 service fee.After I booked, I found out that it's said that the hotel policy was not refundable for cancelations.I went to looking tres website and found out that their rooms were Available for $25 last and were refundable upon cancelation.I booked oneTo have a record when I called the looking company. Only to find out later, that this was a fraud. That's fraud. This CCI conducts illegal behavior by misrepresenting themselves and should be prosecuted. Business Details This is a multi-location. They earned $200 for answering the f**king phone!!! We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. I found Hampton Inn Poplar and called the number on the website. I got billed twice and cant get a refund. BEWARE, they may steal your money also and you cannot get them to give your money back! I have a charge on my bank account for CCI Hotel on 11/13/19. I booked a room for a business trip. I wanted to know (1) what the charges were for and (2) what tax entities the taxes were for. They refuse to let me talk to the proper department. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. Called the number on the page to make a direct booking with hotel. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). What a fraudshould not exist! estory Send email : Nov 29, 2018 . LAGO MAR resort In FORT Lauderdale for week stay, Jan 4 for one week. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Do you mean you chose to use Getaroom and booked $30 000 or 30 000 Pounds of hotel rooms? This is a word created by CCI Hotels Res which is running a fraud/scam where the price BEFORE and AFTER payment is not the same, and definitely not agreed upon. When I called the local hotel the next day I was informed that the reservation had been cancelled; NO notice had been given to my daughter or to me. I drove down the road 1 mile found a room, for $159.00. Called the hotel no booking and when I cxld they charged a full night's stay which is not in line with the hotel policy. less. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. As it turns out, we paid $38.45 in additional "recovery fees" and taxes. CCI in turn paid the hotel $703.87 for only six nights. Also be sure you have your R# for the reservation or they refuse . Customer Care we paid $1,178.00 for seven nights. Kind Regards, Please delete my credit card, American Express. Beware of CCI Hotel Reservations.com it's a total scam. I had the same experience with CCIHotel as others posting here. I have reported this to the district attorney of Washington State. Did you browse all the search results and see the official Hilton site and use it, or did you just search and then click one of the top search results which came up, which ended up being an Advertisement for this awful CCI? It is effectively they who caused the duplicate charge. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. When I got to the motel she said she couldn't honor the reservation because i had not booked through priceline as that is the only way they will accept reservations. Have you disputed the charge with your payment card? I'm sorry you lost money but you have to be careful who you give money to. COUNTY OCCUPANCY TAX $6.29 Within the hour I Canceled that reservation. All Rights Reserved. We repeated our complaints. Theyre a rip off!!! Also, there was a notice that there are NO Cancellations! I tried 4-5 times. The company then fraudulently tells banks the consumer agreed to terms. Travel with confidence at any of our 16 brands and 6,000 destinations and count on us to have everything else covered. so now I am stuck with a 2801.91 charge for nothing. "You know what, " I said. I thought it was fraud but after checking with Cheapoair.com's Customer Service department (whom I booked a trip to Denver with around the same time that I saw the getaroom.com charge), turns out the Getaroom.com charge was for the hotel that I booked through Cheapoair.com. Which is false advertisement. I found out that the reservation charge was increased to $330.00 plus three charges of $12.99 as a . CCI reservations mentioned NOTHING about an upcharge, especially about $100. Immediately I got an alert on my phone for several charges. Terms | BookOnline.com I do not even own a Mastercard. CCI sent me a copy of their receipt. What happened. I would not have booked it in the wrong state! Terms and Conditions - GetARoom.com The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. Total Price $140.90 This will help you avoid showing up to a completely booked hotel with no reservation on file. They are a TOTAL rip off!! Called Capital One and they called the 800 number on the charge and they put us on hold for over 10 minutes - this happened twice and we the agent and I realized they were never going to answer. I have received a Cancellation Number as well as a Ticket number and told it would that three to five days to appear on my cardI don't feel real good about this after reading all the reviews Dear CCI*Hotel Reservation and GETAROOM management. That's an upcharge of about $100 -- WOW. I made reservations for a pet friendly room at the Econolodge in Morehead City NC. Extremely misleading and higher prices! Its odd you say their APP came up as specific hotels dont usually have their own APP. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service. I was just scammed for sixty dollars by CCI Hot-Res through Getaroom. Plus they added a $553.73 charge for what they call a service fee? CCI*hotel@getaroom CCI*HOTEL RES - What's That Charge Booked.. City Garden Grand Hotel, Makati, Philippines I contacted the hotel and found they had charged CCI for three nights even though I did not even spend one night. Having had a late start and 2 young children they decided to stay overnight in Ohio. less. IHG Hotels & Resorts | My Stays I call the number for Choice Hotels (Sleep Inn & Suites) and was quoted $104.88 for one night double non-smoking room. The Hotel wouldn't invoice me and now I'm having my credit card handle it. You paid Peter to pay Paul..Peter will charge you. Yet to see any documentation from them to prove I agreed to those insane terms. The hotel charge was $130.32< CCI charged $187.68. >>. "We were told breakfast was included when we made the reservation." They are a crap company, and there are many others out there as well. Booked a reservation for a 2 night stay. But our reservation was taken, not by this Garden Inn, but elsewhere by Hilton. "That's just taxes and fees, Sir, " he said. "Cool, " I thought, "better than the site's rate." The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. Same happened to me on 6/29/19 at the Quality Inn & suites in Sioux Falls, SD. It wouldn't go through online, so I had to call direct to book, still thinking it was the actual Hilton. Getting there starts here. Hilton brand has its own site so did you think or assume you were on that site after doing an Internet search for the hotels name? This is clearly exploitive, if not fraudulent. Hotel Booking Scam - WARNING: Do not use guestreservations.com When I found out about it I called CCi hotel reservation [protected], after 30 min of arguing and unable to talk to a manager "they are in a meeting", they offered me $15 refund instead of the $61.36 I thought I was on the Embassy Suites hotel corporate site and tried to book a room. Your bank or credit card company will not be able to do anything! I called them three times which they put me on hold three times to call the hotel. CcI reservations did the same to us and worse! I never got a Reservation This people are crooks that need to be put out of business. Plus they took and additional $120.05 out of my account plus $106.23 that had paid for the room. Checking in, the night supervisor found our reservation. I had a similar experience this weekend. We use cookies to improve your experience on our site and to show you personalised advertising. The hotel canceled & stated to contact CCI Hotel Reservations at [protected] . As an independent booking service offering over 100,000 hotels worldwide, we can get you the same deals you expect with a bigger travel agency or direct from the hotel. CCI sent me a copy of their receipt. CCI charged me $189.02 and overcharge of $48.12 I called on 12/14/21 to dispute the charge and they will not reimburse. I was not even in Texas on that date. Coincidence? they want you to buy in to get assistance from their help desk. When I searched their site I found no cancellation link. Upon speaking with CCI HOTELS @ 18003271200. I found out that my original reservation went through their website being misleading that they were Hilton Hotel Reservations. What a fraudshould not exist! Trying to obtain a duplicate receipt from this company any phone assistance only puts you in the reservation queue. I would had canceled in their time frame if I had known they wrongly sent me to a non pet friendly motel which I had asked for. I booked two hotel rooms through CCI hotel reservations. noticed that my card was charged for the entire amount right away. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. A quick call to their 800 # in MANILA, Philippines we were offered $19 off. CHECKCARD CCI*HOTEL@GETAROOM 800-468-3578, POS Debit CCI*HOTEL@GETAROOM 800-468-3578, POS PURCH CCI*HOTEL@GETAROOM 800-468-3578, POS PURCHASE CCI*HOTEL@GETAROOM 800-468-3578, POS REFUND CCI*HOTEL@GETAROOM 800-468-3578, Visa Check Card CCI*HOTEL@GETAROOM 800-468-3578 MC, Misc. Put in 3 different disputes with American Express and they canceled my dispute 3 times over a 5 month period. The agent lied about how much they were going to bill my cardupped the amount over $100 and refused to refund. If CCI knew this was coming I can see why they might not complete the reservation for you. Your password has been sent to the specified email address. Will try to talk directly with hotel/motel in the future. Receiving card statement, there is a charge of 406.14 for Cci*Hotel Res. Great scam site. I called Hotel Values on 10/30/22. This reservation R2500898390 was for 3 nights, May 7-9, 2021. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Also be sure you have your R# for the reservation or they refuse to talk to you. My wife booked seven nights at Courtyard by Marriott in Tucson. He said the rate was $125. CCI still charged me over $224.00 for room reservations that we did not use. It is all well designed to fool the customer into thinking it's authentic and reasonable. I made hotel reservations through what I thought was the Quality Inn in Pullman, Washington but ended up with CCI hotel reservations. I immediately noticed an additional $125.00 added to the bill for taxes and fees. COVID entered the picture again big time. They appear as www.reservations.com or www.getaroom.com. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum They have duped millions of travelers with no action from government. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Price quoted was $84.65. In the last 2 months I have called many times and get the same 7 day promise. Do not use theese guys. Booked a room with Bookings.com in Tallahassee, FL. "Let's just cancel it, " I said. From reading the comments on this site I totally believe this is a fraudulent charge and a scam! © 2023 What's That Charge This comment was posted by a verified customer. R2591421145, 3 night total $1388.51 with an addition $822.48 for Tax recovery Charges and Service Fee. Pian Marie Jumalon, Nov 20, 4:10 PM CST: I did not have access to a computer, as I was on vacation. I am out $141.98 If not fraud, definitely unfair and deceptive business practices. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I declined and am now disputing the charges with our credit card company. more, You seem to have JavaScript disabled. I was charged by CCI Hotel Reservations double the room rate they initially showed on the hotel website (I dont know how they managed to make the reservation from the hotel site). ComplaintsBoard.com is a leading complaint resolution website on the Internet. Did you Google the name of the hotel (+ Reservations) then click on the first search result and from there called that businesses telephone number? I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing. Or understand English very well. I called Visa to cancel the purchase, but Visa said, "Once we press, I agree, we were responsible for the charge.". We understand the nature of your complaint, that you have questions or concerns regarding our tax recovery charges and service fees. Whatttttt!!!??? Made online hotel reservation for Best Western, Willerby Manor, Hull. Suspicious myself of the amount and how it had been charged I connected the hotel and the workers itself could not believe the amount that had been changed. "Unfortunately, " she said, she could do nothing about it. more than the motel would have charged us directly. Googled a local hotel. This is the version of our website addressed to speakers of English in the United States. How much the hotel gets and how much getaroom take from that is between them. The full charge had been submitted to my DiscoverCard. I thought I was making a reservation at a Best Western Hotel, but apparently it was through a site posting as Best Western. I'm so steaming mad!!! This is Bravo Sierra. Is Travel Expo 2021 legitimate? This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. It was my first time ever booking a hotel online and it will definitely be my last. The site said the charge would be $102 rate and that turned into a $160 charge. This company is STEALING money! They will charge you well over the price that the hotel is actually charging. I made a reservation for a room at the comfort Suites 7111 Rancho Mission Drive, Houston TX 77083, Phone number [protected], sometime in June 2018 for an event that was going to be at the hotel from July 27 through July 30, but the event was cancelled and Call the hotel and cancel my reservation. They took $741 from me then cancel my reservation and still kept my money. First seen on October 12, 2021, Last updated on October 12, 2021. . The following morning I called LaQuinta to verify the reservations & they indeed had me reserved for that date at a cost of $95 per room, which was what I expected. > Be very careful of clicking on random web links after doing internet searches. Wife booked on line thinking she was dealing with Holiday Inn. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This complaint was posted by a verified customer. The floor wa On June 1, I booked a room at the Super 8 in Peru, IL for June 15, 16, & 17. HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. How to Get a Refund on a 'Nonrefundable' Hotel Reservation Ended up charging me $173.24 . Cancelled the reservation at CCI and was then informed I would be refunded 1/2 of the original fee which was $438.24. on 12/26/19 using a Discover card. First seen on January 6, 2018, - Nyckel, machine learning API I called the number provided but it was completely automated, and I was stuck with the reservation. Capital One is handling this as fraud and refunding my money. She thought she had booked for $113.04 when she hit confirm it then provided list of cost and fees total of $175.39. 2022 I was online to make a reservation at the Guest Lodge Gainesville, GA for Thursday September 29. Cci*hotel Reservation turns out that was just them pretending to be a travel agent. Was told that the reservation was made through a third party and they had nothing to do with it. I called them within 15 minutes to cancel as I wont give business to misleading companies. Trip Planning - How to Protect your Travel Plans. 800-468-3578. Same things as everyone else. I simply booked directly with Days Inn and am disputing the charge with my credit card company. Please refund my monies owed to American Express in good will. I knew the He than offered me a 18% refund but never gave me a confirmation email of proof. due to the covid 19 restrictions the wedding we going to attend was cancelled so I decided to cancel the reservation. This people are crooks that need to be put out of business. - Personal Finance Club He said I had to go thru getaroom to get my money back. CCI Hotel Reservations | Better Business Bureau Profile The correct process would be to take a split second of extra time and type www.hilton.com into your browser. Wrong, my credit card company contacted the company and they refused to refund the charges and said the charges were non-refundable and they had communicated that to me at the time I called to cancel. I made reservation for two separate room: I was told I would get a refund and that I would get a confirmation email within 24 hours I have not.

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