"Pester" could work but it makes you seem even more like a pain in the ass. } else { . ", This a great. I will continue the drafted email down below. Talk about this later. We appreciate you sticking with us. 10 Ways to Apologize in English with a Perfect American Accent, 2. Love the feedback from the editor. Sorry for keeping you waiting for so long. If you're in person, you can capture the recipient's attention. I wasnt sure how to go about finding the correct sources to give to you. This is indeed a good answer, but I have clarified my question to explicitly include those cases when I have not received any response from the other end yet. It is fine but can be a bit better: I am sorry for having kept you waiting for so long. "Yes, so do I.". Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. "That's OK, I'm not in a rush. Sorry for having kept you waiting. If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. Top Customer Service We are here to help. If you were the original sender, you likely know how long the recipient has been waiting. It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. VASPKIT and SeeK-path recommend different paths. Hope you didnt mind the wait shows that you know that someone had to wait for a response. However, something may have come up that prevented us from doing so. I'm sorry to have kept you waiting. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. Now, we say thank you to make the message feel more positive from the start, which helps when delivering emails. I appreciate your patience here. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? 7 Better Ways To Say "Sorry For The Late Reply" On Email - Grammarhow On InHerSight, we connect women to jobs at companies where they can achieve their goals. Perhaps a colleague emailed to share exciting news or information with you. Sorry to keep you waiting when you are late for an appointment, to people who have been waiting for you until the moment of speech. = I felt guilty throughout the whole time I was keeping you waiting. Of course, Ill be happy to meet you in your office to discuss this further. First, its helpful to have a jumping-off point with a general template you can adapt to whatever situation arises. "Sorry for the wait, right this way please" 2. Its a polite way to keep a good rapport with the recipient. } else { | Better English vocabulary | How to Apologise, (Video) 10 Better ways to apologise in English - Don't say Sorry in English, (Video) The best way to apologize (according to science), 1. Did the Golden Gate Bridge 'flatten' under the weight of 300,000 people in 1987? You are not blaming anyone else for the error. Qualified Editors Native English experts for UK or US English. keep () waitingI'm sorryI'm sorry to keep you waiting. 1. I hope you didnt mind the wait. By continuing to use this website, you agree to our Terms of Service. (Video) DON'T SAY "SORRY!" Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. I had you in my mind while I was looking for the answers. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended." It's the same as saying: "Too bad if some of you do not understand me. Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. I wanted to be sure I carefully considered the ask before responding, and I had to pull together some information to provide everything you requested. Ill be sure to get the files sent across to you first thing in the morning. Apologies for only just getting back to you. Firstly, of course, I would like to apologize for keeping you waiting so long. I'm arthur petrelli. "I didn't mean to make you wait" is a good conversational alternative to use in messages. However, the tense is different. I had you in my mind while I was looking for the answers. Check now One of our experts will correct your English. so sorry for keeping you waiting or so sorry for keep you waiting? 2. If you took a long time to email someone, you have to admit that and say sorry for the late response to some degree. Can you come along on Friday to discuss matters?Yours,Derek. If theres anything else I can provide, or if youd like to schedule a call, please do let me know. Heres an email example for this scenario. Explain you're busy Show you care Delivering bad news Apologize in advance Don't apologize "Apologies for the Late Reply; I've Been Busy With X" We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Nucilo is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. "I'm sorry for keeping you waiting so long" is correct though. If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. Apologies for only just getting back to you. "Sorry for the long wait." w.attachEvent("onload", loader); Dear [name], First, I just want to say I apologize for being so late in getting back to you. I wasnt able to find out the information I wanted sooner than this. At InHerSight, we use data to help women find and improve companies where they can achieve their goals. Your own suggestion (Im sorry to have you keep waiting) is not technically correct, but I can imagine hearing it being said in a casual situation where the two people knew each others speech habits. The consent submitted will only be used for data processing originating from this website. In times like this, the common phrase sorry for the late reply helps. Sorry for keeping you waiting. 3,412 likes, 27 comments - Nonlee (@non_lee_ink) on Instagram: "Haetae Hi there, Thanks for welcoming my Europe visit. Move on with the email. I would not say that I am sorry to "bug them" if they have not resolved the problem yet. sorry about the delay. We shows that you represent a larger body and offer apologies for them. tag.parentNode.insertBefore(s, tag); More formal way of saying: "Sorry to bug you again about this, but ", Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Formal way of saying "when you are in need", A more formal way of saying "pointing out". Youre in luck! 2 sorry to keep you waiting. sorry for the wait. Thank you for your support. Get it corrected in a few minutes by our editors. Sorry for the delay ", The most useful app that I have ever found.I truly appreciate your efforts. })(window, document);Cookie Policy(function (w, d) { Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Showing that you know you messed up can help you build trust with your connections and reverse any negative feelings that may have come from the late reply. :). Please see below my previous response. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. This article will explore some better synonyms in formal emails. Sorry To Keep You Waiting or Sorry for keeping you waiting? It is very busy. Ive gathered all of the information for you now, so you can look into it to your hearts content. Nonlee on Instagram: "Haetae Hi there, Thanks for welcoming my Europe I hope you werent kept waiting for too long. estimated time: 30 minutes,directly in your inbox. But, it happens. Apologies for only just getting back to you. It feels good to get a review from a direct human not AI generator. It wasnt my intention to make you wait this long for an answer from me. As for "Sorry to have you keep waiting. Its a great choice because of how conversational and friendly it sounds. . " Use it like this: They kept me waiting for over an hour. We allows you to show that the business is sorry, but its less personal. Hope you didnt mind the wait shows that you know that someone had to wait for a response. If we didn't meet your expectations, we'd really like to know more. Ping you. A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". We are sorry about the wait. 12 Other Ways to Say I Was Referred to You By, 14 Other Ways to Say I Am Praying for You, 9 Words for Someone Who Doesnt Care About Others Feelings, 10 Words for Saying One Thing and Doing Another. How To Apologize for the Delay Over Email Like a Pro It's a polite way to keep a good rapport with the recipient. I'm sorry to have to bring this up again, but []. Welcome to Grammarhow!We are on a mission to help you become better at English. Stop saying 'I'm sorry' - say THIS instead - 17 more advanced alternative phrases (STORY LESSON), 3. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) While there are better options, there is nothing wrong with using this formally. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Thank you for your patience. into/check/verify". How to Apologize to a Customer for a Long Wait Time Via Email Perhaps the following example will help you understand it: Dear Aimee,Apologies for the delay, but we have finally found a resolution. In those cases, there hasn't been any help yet. Thats why thank you for your patience is the best choice. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It wasnt my intention to make you wait this long for an answer from me. }; wait It works well in most business contexts, which is why its a suitable choice. ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. I want you to know that you will be the first to hear about it when I get an answer. Read more: How to Reply to a Job Offer Email. 2 is grammatically correct now. The preferred alternatives are sorry to have kept you waiting, sorry this took so long, and sorry for keeping you waiting. These phrases work well in business emails to show that youre apologetic for how long something took. Want to improve your English business writing? I know both are correct sentenses, but am not sure what difference there is between them. ", Human who is reviewing my question not automated machine. I've clearly understood. sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. Apologies for the delay and sorry to keep you waiting are both effective. What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). Founded on the belief that data measurement leads to advancement, we manage the largest database of women-rated companies, and we use those insights to match our users to jobs and companies where they can achieve their goals. I am sorry to have kept you waiting. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. Sorry to have kept you waiting for longer than I intended. Your text is being reviewed by one of our Experts.We will notify you when your revision is ready. Yet another possibility. Apologies for making you wait. and the comments from the editors", My editor understood my intention and gave me a good advice !! If you just remembered an email you snoozed last week (or last month! No one should have to wait for you, but they have. You can say apologies for the delay in professional settings to be polite. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. I'm sorry for keeping you here all night, abby. keep (someone) waiting To "keep someone waiting" means to make them wait for a while. Fresh content for your texts, so you can be more professional. "I apologize for the wait/delay" Do let me know if you have any questions or require anything further to move forward. sorry apologize 3 is grammatically correct. } , 1. A quick apology does wonders. Do these sentences have exactly the same meaning and are both used when we come back after keeping someone waiting for a long time? You may know right away you dont want to do it, and its easy to put off responding for fear of how theyll react. They emphasize two different things, though. Say "I'm sorry.". I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. Sorry to keep you waiting is a great phrase that works well in most formal emails. Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. 55 Words and Phrases for Thanks For Waiting - Power Thesaurus ", Human understanding of the context. You can go on to explain the reason for the request or the urgency. It again allows us to take the blame for making them wait. "That's OK, I'm not in a rush." Input your text below. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. "I do hope it doesn't rain at the wedding!" My workload has been particularly heavy, and I dont have much extra time right now. One of our experts will correct your English. Again, were very sorry that it took so long for us to get to the bottom of this. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - I'm sorry I kept you waiting (SO) long.|@alinabi 1 is grammatically wrong. Leave this page open, and your corrected text will appear as soon as it's ready! Apology email to client. patience(). But I have to say, the active voice is better writing. Have you kept someone waiting for longer than you planned? Do forgive me for keeping you waiting, chaps. If you are unable to provide an answer at this time, please inform us as to when we can expect a response so that we can plan accordingly. 39 Shay S DMM 2017/05/11 12:25 I apologize for the long wait. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. I hope you didnt mind the wait. Make it better. Im so sorry its taken me so long to reply to your email. Saying making you wait also shows that you are taking responsibility for how long something took. I don't think it's quite necessary to avoid these two words, but there are a number of options if this is your goal. Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. "I apologize for the wait, could I have your credit card number please?" I finally have the information you are looking for, and I should be able to help you out with it. You could make yourself sound more polite by saying "I apologize for the wait/delay" Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. Thank you for your detailed answer, but I'm still not clear. Sorry for the delay Sorry to keep you waiting is correct. He has six years of experience in professional communication with clients, executives, and colleagues. Please reply as soon as you receive this message. keeping you waiting. I was furious! You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! Im also happy to get on a phone call to discuss. Sorry to keep you waiting ? w.addEventListener("load", loader, false); Sorry for keep you waiting / have kept you waiting This is a very useful phrase to remain polite and professional, regardless of the situation. It turns out that theres a lot more to the process than I had originally bargained for. Better: I'm sorry for having kept you waiting for so long. ", Quick and smart, plus is "human-based"! Dont leave us just yet! rev2023.4.21.43403. My apologies ( It turns out that theres a lot more to the process than I had originally bargained for. You shouldnt use I didnt mean to make you wait in formal contexts, though. I hope it won't take a long time. ) Apologizesorrythe waitI apologize for the wait.keep (waiting, "I'm so sorry for the wait" is a usual and common phrase in those type of situations. Sorry to keep you waiting for so long. Its good to use these phrases to build a strong rapport. (waitress at a restaurant) Welcome to Grammarhow!We are on a mission to help you become better at English. 1. Improve your English! A customer, a.Sorry for the long wait - Say sorry is good manners and the next person will feel better about the wait and would not be to angry. ", WeI I suppose it's simply too many verbs (3) packed together around one object, which doesn't sound natural in this context. He has six years of experience in professional communication with clients, executives, and colleagues. I hope youll be able to look past this when we continue moving forward with our business. var loader = function () { It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. Sorry FOR keep you waiting or Sorry for keeping you waiting? - TextRanch You can switch between them in formal contexts to keep your writing interesting. Sorry for have kept you waiting. Client apology emails need to contain a true apology. I'm sorry for the long wait. ", Thank you so much! i thank you for patience. Its polite in a business email to include this if youve made someone wait too long. It has been an awesome way to improve my English skills. We are still awaiting a response regarding issue X. This is a very useful phrase to remain polite and professional, regardless of the situation. for late payment. Tyranny of the majority and all that. First of all, I want to apologize for my delay in replying to your request. if (w.addEventListener) { An example of data being processed may be a unique identifier stored in a cookie. Please excuse my delay and let me know if you have any further questions. Satisfaction guaranteed! And then you use the word wait in its present participle tense form, 'waiting'. Sorry to keep you waiting works when you have made someone wait for longer than you originally intended. You could instead say Im sorry to have had you kept waiting. That makes sense, logically, and would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. "I'm really sorry for the delay madam," Sorry for keeping you waiting. I hope you didnt mind the wait. deadline for delivery is [such and such]. } else if (w.attachEvent) { Include the apology in the first sentence. It is purely something that you had to do. I hope you dont mind if you wait a little bit longer before I give you the final results. Sorry for keeping you waiting or sorry to keep you waiting? What is a more formal way of saying "get certifications"? apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry We do not mean to be burdensome, but we still have not received a response about X . You may substitute "annoying", "bothersome", "aggravating", or "irritating" for "burdensome" for similar results. Copyright since 1998 DMM All Rights Reserved. But the person who's been . We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. honestlysincerely sorry i kept you waiting. Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. And one simple email can hopefully resolve any hard feelings or hold-ups. "Sorry that you had to wait so long." Sorry To Keep You Waiting 371,000 results on the web Some examples from the web: Mrs. Welter, sorry to keep you waiting. You will often see it in emails when someone doesnt get back to you right away. The best answers are voted up and rise to the top, Not the answer you're looking for? ", I love how the editors make my work so much better. I now see it as a question of etiquette, common sense, and good manners. I'm sorry for making you wait so long. They're definitely both possible, and pretty interchangeable. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? I appreciate your patience here. Sample Email/Letter 4: Dear <NAME>, I wanted to follow up regarding the <Job Title> position. = After you left, I felt guilty that I had kept you waiting. And using a question gives the benefit of a doubt that the person is (probably) very busy, they need to prioritize, the request just got buried under other work, and they may not understand the urgency or the importance of the matter to you. I want you to know that you will be the first to hear about it when I get an answer. Thanks @Wesley. Its a polite way to keep a good rapport with the recipient. I have discussed this issue with my supervisor, and we. I apologise about making you waiting. Include any information that's still relevant to the original message and share additional updates that developed during the wait. Apologies for only just getting back to you. `Do` Heres some general guidance on crafting an "I'm sorry" email to get you started: Dont blame anyone else for your delaytake responsibility. Apologies for making you wait while I tried to sort this out. They owe you the apology, if any is to be made.
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sorry for keeping you waiting email